Meet the Team

Sarah Santiago (she, her) has been at WPI as a Project Analyst in the User Success and Experience (USE) team in Information Technology Services since July 2024 under the leadership of Jill Desmarais. Sarah brings over 10 years of experience in higher education to her role assisting and coordinating projects initiated by a variety of functional areas at WPI. Sarah is the Founder of Simple.city Solutions, an organization and home concierge service based in central Massachusetts. Sarah adores dogs, is energized by the ocean, and loves snuggling with her cat, Barnacle.

Meghan Halley has been at WPI in the IT department since October 2017. She is currently enjoying being an inaugural member of the User Success and Experience (USE) team, formed in the Spring of 2023, under the leadership of Melissa Floyd. In her role as the Assistant Director, Data Governance, Meghan works with many business departments across campus, to better understand our data management processes, helping facilitate improvements where needed when it comes to data literacy, data access, data quality and data security. With over 10 years of experience working in higher ed and with ...

With a robust tenure exceeding 18 years in project management and business architecture, I am the Assistant Director of Business Architecture at Worcester Polytechnic Institute (WPI).  My role primarily encompasses the holistic modernization of WPI's enterprise systems, ensuring their seamless alignment with the institution's ambitious strategic objectives and overarching vision.I am credentialed with a Project Management Professional (PMP) certification and an advanced Doctor of Education (Ed.D.) degree, specializing in Higher Education Administration and Organizational Development. My ...

Kerrie has been in Higher Ed IT since 1997. As a member of the Service Desk she provided front line customer support, and authored and maintained knowledgebase, news, and website content. Using her background in secondary and adult basic education she developed and presented orientations and workshops. She managed IT efforts in cross-campus collaborative communications and programs including New Student Orientation, Technology Orientation for new faculty and staff, and National Cybersecurity Awareness Month campaigns. As leader of the Communications and Change Management team, Kerrie now ...