CMSHelp

Looking for website help?

Welcome to the CMS Helpdesk website. We are here to assist the WPI community with all of your website needs. This includes full technical support for the Drupal CMS pages and limited support for WordPress sites. Across this site, you will find our Drupal training videos, how and where to share your news, tutorials about updating your faculty or staff profile, and more. Feel free to contact us, for assistance or questions about your website, visit the CMS Helpdesk self-service portal, or email cmshelp@wpi.edu. 

WPI Today Daily Newsletter

The WPI Today email is an internal daily news digest for WPI employees. If you need to get your event or announcement into the WPI Today email or have a question for the WPI Today team, please see our WPI Today guide with helpful tips & video tutorials.

CONTACT
Location: Boynton Hall

We offer assistance with...

Domain/Platform Areas of Help
Drupal

Requests regarding anything in Drupal, This open source CMS platform is used by WPI to host most of its site, including academic schools, departments, divisions, offices, and programs. 

  • Page Layout
  • Edit Content
  • Announcements/Events
  • Users/Profiles
  • Media (Files, images)
  • Request a new page

Visit the self-service Drupal portal or email cmshelp@wpi.edu for support.
Bug issues
  • Report an issue or bug on wpi.edu

Visit our self-service portal and choose the or email cmshelp@wpi.edu. for support
WordPress

WPI offers WordPress sites to its community members. This platform is usually best suited for labs, student organizations, projects, and classes. CMS support is very limited compared to Drupal. For more in-depth help, contact CampusPress.

  • Request (form)
  • Add user
  • And other

Visit the self-service WordPress portal or email cmshelp@wpi.edu for support.
Campus Maps

Campus Maps or Concept3D  is the program used to manage all of our interactive maps displayed on the main site.

  • Report Issue
  • Request Edits
  • More help at maps.wpi.edu 
  • Other

Visit the self-service Campus Maps portal or email cmshelp@wpi.edu for support.
Mailchimp

Mailchimp is a platform for email marketing used for WPI Today and more. 

  • Request an account
  • Request Training
  • And other

Visit the self-service Mailchimp portal or email cmshelp@wpi.edu for support.
And any other CMS Help

If you are unsure which category your request falls under, please provide as much detail as possible describing your issue. 

Visit the self-service Other Services & Support portal or email cmshelp@wpi.edu for assistance.