Meet the Team

The Marketing Communications division is comprised of different areas of expertise

Explore our teams below. 

Division Management

Marketing Communications Administration

Eileen Brangan Mell
Interim Vice President of Marketing & Communications, Marketing Communications

Phone: +1 (508) 8315000 x6785

Eileen oversees the public relations and strategic communications initiatives at WPI.  An award-winning professional with more than 25 years of experience, Eileen has spent more than a decade connecting the world with WPI’s outstanding research and project-based learning initiatives. Her team of experts focus on story development, media relations, research communications, internal communications, issues and crisis management, as well as government communications.

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Margaret Clancey
Operations Manager, Marketing Communications

Phone: +1 (508) 8315000 x6447

In her role as Operations Manager, Peg is the hub of Marketing Communications. As a general point person for the division, she is a source of information for email and in-person inquiries and helps route any requests to the right team members if needed. Peg provides financial management support, assists the division with Talent & Inclusion functions, develops and implements administrative policies and procedures, and manages office collaboration spaces, equipment, and supplies.

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Media and news, university communications, content, and more

Public Relations & Strategic Communications

To suggest a story, interview an expert, or submit a media inquiry, please contact us at media@wpi.edu.

Alison Duffy
Executive Director, Strategic Communications, Marketing Communications

Phone: +1 (508) 8316656

Alison is responsible for WPI’s strategic communications initiatives, including research and internal communications as well as issues and crisis management. She partners with colleagues across the university to ensure the stories of WPI—the innovations in research, education, and global problem solving, and the people behind them—reach the broadest and most interested audiences possible. Alison has more than 30 years of experience in public relations and communications within the higher education, healthcare, and science sectors.

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Jon Cain
Senior Public Relations Manager, Marketing Communications

Jon helps WPI share information and stories, so the global community knows about the university’s purpose-driven education and research, leadership in project-based learning, and commitment to turning knowledge into action to confront world challenges. He does outreach to the media, assists reporters with requests to interview WPI faculty, staff, and students, and coordinates with members of the campus community on ways to share their stories. He also writes posts about WPI for the university’s website.Jon has more than 20 years of experience in radio and television journalism. Before joining ...

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Ashley Dill
Content Specialist, Marketing Communications

Phone: +1 (508) 8316212

Ashley's current position at WPI supports various projects of the Marketing Communications division. This work includes content strategy, development, and management of the University website, writing and editing (including work for the University magazine such as class notes, as well as various newsletters), email campaign support, managing Merit Pages, research, and coordinating with campus partners. Ashley comes from a communication and writing background. She majored in English with a concentration in Writing and Mass Communications at Assumption College (now University) where she ...

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Senior News Writer, Marketing Communications

Phone: +1 (508) 8314651

Lisa Eckelbecker writes about research at WPI for the university’s publications. Before joining the WPI staff in 2019, she was an award-winning business journalist who wrote about biotechnology, pharmaceuticals, medical devices, manufacturing, finance, the environment, and health care. She has a BS in journalism from Northwestern University and an MS in journalism from Columbia University.

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Diana Fiorentino
Internal Communications Manager, Marketing Communications

Phone: +1 (508) 8316443

As WPI’s Internal Communications Manager, Diana Fiorentino focuses on how communication within WPI can impact the student and employee experience and works to provide community members with the information they need to know in a timely and effective manner. She collaborates with WPI community partners in developing strategies that increase engagement, bring members of the campus community closer to the university brand, and improve WPI’s culture. Her passion for creating connections and storytelling drive her towards developing innovative approaches to reaching, interacting, and collaborating ...

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Steven Foskett
Public Relations Manager, Marketing Communications

Phone: +1 (508) 8315937

Steven is a public relations manager who shares stories and achievements that highlight WPI's leading-edge research and project-based, student-centered mission. He does media outreach and helps arrange media interviews with WPI faculty and administration, writes stories about faculty, staff, and students, and produces multimedia content. He was previously a reporter for 23 years at the Worcester Telegram & Gazette. He received a bachelor’s degree in public relations and journalism from Utica College of Syracuse University. 

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Peggy Isaacson
Copy Editor, Designer, Marketing Communications

Phone: +1 (508) 8316529

Peggy is responsible for the final proofreading and editing of virtually everything the office produces—high-level communications, WPI Journal, books, brochures, web pages, flyers, and more. She works with campus partners to ensure grammatical accuracy and a consistent voice, tone, and style.

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Mia Lumsden

Phone: +1 (508) 8315601

Mia loves to hear, read, and tell good stories. At WPI, she talks to faculty, staff, and students and then writes stories about the research, projects, and events they are working on so that others can learn from and appreciate the university’s diverse voices.

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Kristen O'Reilly
Publication Editor & Content Producer, Marketing Communications

Phone: +1 (508) 8315406

Kris is editor of WPI's quarterly magazine, the WPI Journal. She manages all aspects of magazine production, including constructing strategic story budgets, writing features, editing copy from internal and freelance writers, and working with photographers, illustrators, and designers to bring stories to life in both printed and digital form. Kris brings more than 25 years of higher education communications experience to the role.

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Julia Quinn-Szcesuil
Director, Digital Communications & Content Strategy, Marketing Communications

Phone: +1 (508) 8314643

Julia is responsible for elevating the purpose and performance of content across WPI’s many platforms. With a particular focus on driving revenue and elevating brand awareness, she helps guide campus partners to develop and implement optimal and sustainable digital content strategies.

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Colleen Wamback
Director, Public Relations, Marketing Communications

Phone: +1 (508) 8316775

Colleen serves as the associate director of public relations with a focus on government communications. She works with variety of stakeholders to best tell the stories of the university’s research, student projects and impact on the community. Prior to WPI, Colleen was an award-winning television news reporter and anchor. She also worked at Worcester City Hall as a communications specialist. 

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Multimedia, graphic design, production, and social media

Marketing & Creative Strategy

To request photography or videography, please contact multimedia@wpi.edu. For social media or digital design service questions, please contact marketing@wpi.edu

Melissa Arndt
Senior Graphic Designer, Marketing Communications

Phone: +1 (508) 8314912

As a visual designer, Melissa develops creative concepts and provides design services for several campus partners. These materials include print and online content, invitations, brochures, posters, and mailings as well as social posts, email newsletters, and PowerPoint presentations.

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Jacleen Becker
Senior Associate Director, Multimedia Marketing, Marketing Communications

Phone: +1 (508) 8315043

Jacleen is an expert in multimedia production and creative marketing strategy with over 17 years of combined experience at WPI. She leads the multimedia team and collaborates closely with departments across the organization to develop concepts, produce content, and drive engagement. She manages various technologies such as Canto, Appspace, YouTube, Vimeo, and Frame.io. She ensures seamless multimedia asset management, organization, and distribution across all WPI platforms and channels, including social media, print, online, events, and digital screens. Her team's work encompasses supporting ...

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Matthew Burgos
Multimedia Manager/University Photographer, Marketing Communications

Phone: +1 (508) 8315586

Matthew is a collaborative visual artist who creates and implements the photographic style for university platforms and deliverables. He produces visual content in various styles, including journalistic, documentary, creative, and professional headshots. You can see his work across WPI’s social media channels, digital screens, the WPI website, on printed promotional pieces, and beyond! Outside of WPI he is a working artist in various drawing mediums. inkblotsandsnapshots.comInstagram – inkblotsandsnapshots

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Jillian Ferguson
Director, Marketing, Marketing Communications

Phone: +1 (508) 8315000 x5177

Jillian works with a vast array of campus partners to develop, implement, and measure high-impact marketing programs, with particular emphasis on advancing peer reputation, research, and graduate recruitment goals for the university.

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Stacey Happy
Marketing & Digital Media Program Manager, Marketing Communications

Phone: +1 (508) 8315000 x5319

Stacey acts as a bridge between the university and its students, crafting compelling messages across various media channels. She develops and executes social media strategies, creates engaging content for digital signage and the mobile app, and manages targeted email campaigns – all designed to attract prospective students and keep current students informed about the vibrant campus experience.

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Michael Kozlowski
Multimedia Manager/Video Producer, Marketing Communications

Phone: +1 (508) 8316908

As the Manager of Video Production at Worcester Polytechnic Institute (WPI), I oversee and develop all content creation through all phases of media production, using state-of-the-art hardware and software. I also manage and work along side a team of talented student/contract videographers, editors, and animators who produce engaging and impactful videos for the institute's branding, marketing, and educational purposes. I bring over a decade of professional video production experience, I have honed my skills in digital content, social networking, and post-production, and have earned a Part 107 ...

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Shawn Needham
Associate Director, Marketing Programs, Marketing Communications

Phone: +1 (508) 8316177

Shawn supports domestic and international graduate recruitment at WPI through the development of key messaging, digital marketing campaigns, and website content. As the university advances its transformative STEM education, he also collaborates with his colleagues and campus partners to launch new graduate programs and initiatives. Additionally, Shawn is one of the marketing partners for The Business School at WPI. Prior to joining WPI, he was a senior strategist for a Philadelphia-based marketing and PR agency where he worked with a variety of technology and science clients.

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Brian O'Connell
Production Manager, Marketing Communications

Phone: +1 (508) 8316988

Brian collaborates directly with the creative team, marketing communications colleagues, and campus partners on diverse projects. He uses his creative and technical skills to help design, coordinate solutions, and process across an array of experiences and platforms—including university-level print collateral, email marketing, and WPI Journal.

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Diane O'Keefe
Director, Marketing, Marketing Communications

Phone: +1 (508) 8314846

Diane works with an array of campus clients as a strategic partner in developing, implementing, and measuring high-impact marketing programs—with particular emphasis on advancing peer reputation, WPI’s distinctive project-based learning curriculum, global initiatives, and the undergraduate experience and retention goals for the university.

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Sarah Richardson
Sr. Digital Designer, Marketing Communications

Phone: +1 (508) 8316823

Sarah creates concepts, digital experiences, and design solutions to support and drive communication, stories, and goals across campus initiatives. With a diverse background of experience in agency and industry, her role as senior digital designer uses skills across visual design, art direction, illustration, user interaction, and user experience to thoughtfully approach and create a variety of experiences.

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Lynn Saunders
Associate Director, Marketing & Creative Strategy, Marketing Communications

Phone: +1 (508) 8316108

Lynn’s role as Associate Director of Marketing and Creative Strategy uses her graphic design and project management skills to implement integrated marketing communications for campus partners.

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Rachel Tatarek
Content Producer/Project Manager, Marketing Communications

Phone: +1 (508) 8314189

Rachel produces a variety of content across print, digital, and multimedia platforms in support of the university's reputation and recruitment goals. With an emphasis on graduate recruitment, she collaborates with marketing program leads, campus partners, and her fellow creative team members to develop strategic marketing initiatives that engage prospective students. Before WPI, Rachel worked in digital marketing and digital publishing, where she honed her content optimization and editorial skills. 

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Web presence, digital marketing & analytics, and more

Marketing Operations

For any requests regarding wpi.edu, Mailchimp, or analytics requests, please contact cmshelp@wpi.edu.

Damien Arlabosse
Executive Director, Marketing Operations, Marketing Communications

As the Executive Director of Marketing Operations, Damien leads the Web Team, CMS Help Desk, and Digital Operations teams. His responsibilities include managing digital marketing tools and technologies to enhance user experiences and streamline workflows. Damien strategically oversees these areas to ensure efficient operations and align marketing efforts with the organization’s broader objectives, driving engagement and technological innovation within the marketing communications division.

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Valon Ajeti
Junior Web Developer, Marketing Technology, Marketing Communications

Valon is a front-end developer with a passion for crafting intuitive user interfaces. His dedication to staying updated with the latest web technologies ensures our team delivers cutting-edge and user-friendly digital experiences. He also assists the Sr. Web Developer in the maintenance and development of the website, and integration of new features. 

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Besart Bytyqi
Senior Web Developer, Marketing Technology, Marketing Communications

Phone: +1 (508) 8316054

As a web developer, Besart works on the public facing website of WPI. He is responsible for the maintenance and development of the website, as well as the integration of new features and technologies. He collaborates with other departments to support the WPI community.

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Adam Donabed
Digital Marketing Specialist, Marketing Communications

Phone: +1 (508) 8316194

As a Digital Marketing Specialist, Adam contributes to digital marketing initiatives for Graduate Admissions, focusing on managing and optimizing digital ad campaigns. Additionally, he provides analytical support to campus partners, assisting with website traffic analysis and evaluating digital ad performance.

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Mariah Donahue
Web Marketing Support Manager, Marketing Communications

Phone: +1 (508) 8314866

Mariah oversees our integral web systems such as Drupal, Wordpress, the WPI mobile app, the interactive campus map, and more. She develops and maintains resources for these web systems to enhance web marketing efforts across the WPI community, such as the CMS Helpdesk and our Web Team YouTube Channel. 

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Siyan Guo
Marketing Data Analyst, Marketing Communications

Phone: +1 (508) 8316461

As a Marketing Data Analyst, Siyan is responsible for organizing, visualizing, and analyzing branding, marketing performance, and website traffic related data. She collaborates with campus partners to gain deeper insights into marketing and brand performance, while also assisting in the development of marketing strategies through data analysis work.

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Orion Stavre
Director, Digital Marketing & Performance, Marketing Communications

As the Director of Digital Marketing and Marketing performance, Orion leads a dynamic team that plans, executes, and optimizes the performance of all digital marketing campaigns and lead generation. The digital operations team manages all aspects of digital advertising, tracking, analytics, and reporting, and collaborates across departments and teams to support and enhance our go-to-market strategy and drive continuous improvement in campaign effectiveness and budget optimization. Orion is also responsible for conducting marketing research like brand awareness, earned media monitoring, social ...

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