Printer Security Upgrade

The following message was sent out from its@wpi.edu on June 26. 

WPI ITS-managed printer security will be improved by accessing printers through WPI’s print server rather than direct printing, Disabling direct printing prevents the receipt of offensive, non-WPI business/academic related print jobs from external senders. This change will only impact printers connected to the printer server and not personal local printers.

Action Needed:

By July 19, 2024 please ensure that you are printing via the print server. Note that “printername” below would be the name of the printer you use, such as GL-helpdesk.

For Windows computers, open Printers.

• If “printername on printers.wpi.edu” is listed, it will not be impacted by the change and no further action is needed.
• If only “printername” is listed, the connection will stop working when the security change is made. To maintain printer access, please follow the instructions for Adding a Network Printer in Windows on the WPI Hub by July 19.

For Mac computers, open Terminal and type the command “lpstat -v”

• If “device for printername: smb://printers.wpi.edu/printername?encryption=no” is listed, it will not be impacted by the change and no further action is needed.
• If “device for printername: ipp://###.###.##.##/ipp/print” is listed, the connection will stop working when the security change is made. To maintain printer access, please follow the instructions for Adding a Network Printer in MacOS on the WPI Hub by July 19th.

ITS Updates Printer Security:

Beginning July 22, 2024 ITS will update printer security.  

Support:

For a list of printers impacted, and additional details and updates, please visit the WPI Hub news on Printer Security Upgrade. If you need assistance with your printer setup, contact the IT Service Desk at its@wpi.edu or calling 508-831-5888.

We thank you for your cooperation as we work to improve and secure printing services at WPI.