When a student is referred to the CARE team, the CARE Team Case Manager will read the referral information and determine the next steps of outreach. Depending on the situation, the most common first step is to reach out to the student directly via email to inquire about what support might be needed and how to access resources on campus. From there the student may be connected to supportive offices or staff appropriately or there may be additional outreach needed based on the severity of the concern.