Steps to take to find your own provider
- Call your insurance company, ask about in-network providers.
- Call/email those providers ensuring that they are in-network and ask about availability.
- Visit Psychology Today, Therapy Den, Resilience Lab, Headway, or Zocdoc (best for psychaitry) which are widely used and user friendly search engines to help get connected with therapists. You can filter results for in-network for you insurance, telehealth or in-person, provider gender, race, etc..
- Ask if they offer free consultations to ask about insurance, experience, personality, and a general vibe check.
What do I say when I call providers?
I'm so glad you asked!! A general script you can follow is:
"Hi, my name is your name here, I have your insurance here, and was calling to confirm that you accept this insurance and to see what your current waitlist times are. Are you providing services in-person, telehealth, or both (ask about which one you want). Do you offer free consultations so that we can see if this would be a good fit?"
P.S.- If you go to the provider's website you can probably find their email if talking on the phone isn't your jam.
Local Providers Who Accept BC/BS, Harvard Pilgrim, and United
* also offer psychiatry services. All providers below offer telehealth services and in-person. United is the WPI provided insurance carrier
A Well Place (1 mile from campus), https://www.awellplacellc.com/
*Good Path Health Services (telehealth), https://goodpathhs.com/
*Likemind Mental Health (.6 miles), https://likemindmentalhealth.com/
Richer Soil Counseing (5.5 miles, telehealth offered), https://www.richersoilcounseling.com/
Kimina Counseling (8 miles), https://www.kiminacounseling.com/
*SNB Care (Framingham), https://snbcare.com/
Thriveworks (1.1 miles), https://thriveworks.com/
Psychiatry Only
Elemental Wellness Center (1.2 miles) http://www.elementalwellnesscenter.org/
PsychBoston (telehealth only), https://www.psychboston.com/
New England Behavioral Services (2.2 miles), https://bhsdab.com/contact
Advanced Psychiatry Services (5 miles), https://www.psychma.com/
FAQ's
What is the difference between a therapist and a psychiatrist?
The main difference is that psychiatrist's are all doctors who are able to prescribe medication, and often this is their focus of treatment. That's not to say that psychiatrists are unable to provide you with other coping strategies, but one would be more likely to get those strategies from a therapist and then seek out psychiatry if they are unable to, don't want to, or if behavioral/cognitive/emotional strategies and/or therapy has not been helpful or feels like it isn't enough.
Should I get connected off campus?
That depends on what's going on, and how much support you feel like you need. The SDCC is able to provide students with bi-weekly counseling, various counseling groups, and psychiatry (limited availability) all of which are included in tuition. For some students, the level of support offered by the SDCC is enough. Other students are in a place where more support is needed. Ultimately only you know what you need, but the SDCC is always here to talk about the level of support needed, and make off-campus referrals if needed.
What is the difference between a psychological evaluation and a neuropsychological evaluation?
A psychological evaluation is used to clarify a specific diagnosis and help guide treatment. It is an overall assessment that can include cognitive, behavioral, emotional, personality measures, self-report measures, interviews with collaterals, and/or some combination of all that. Following completion of the assessment, a psychologist will analyze the data and write a report.
Neuropsychological is part of an overall assessment and uses tests, puzzles, and other activities to evaluate different cognitive areas of the brain (e.g. attention, memory, language, executive functioning, motor skills, etc..). This evaluation examines the underlying neurocognitive processes and their relation to the individual's behaviors and the results can help explain where and why difficulties may be occurring.
Full neuropsychological testing can be expensive and time consuming (2-8 hours over numerous sessions), but is also the only way to get official paperwork to support certain diagnoses such as Autism Spectrum Disorder (ASD), and Attention-Deficit/Hyperactivity Disorder (ADHD).
Both forms of testing are more than likely covered by health insurance, but finding agencies that accept certain insurances can be tricky, and the waitlists can be anywhere between 3-10+ months.
I think I have Autism Spectrum Disorder (ASD) or Attention-Deficit/Hyperactivity Disorder (ADHD), what should I do?
First, please read FAQ above that gives some information about the testing process.
Second, ask yourself why you want the diagnosis. If it is for academic accommodations and/or piece of mind and/or an explanation of how you are feeling, than an official diagnosis can be provided by completing neuropsychological testing, which can be completed by following the steps outlined below.
If you would like a diagnosis to start to manage symptoms, then getting neuropsychological testing doesn't necessarily have to be your priority at this time. Many providers (psychiatrists and therapists) are able to provide various coping skills (medication, behavioral, emotional, cognitive etc..) without a formal diagnosis. So, for some students, beginning treatment while also looking into getting tested can be beneficial, as it does not further delay getting support.
If you are a part of the first camp, and want to go forward with neuropsychological testing, please see the resources and agencies listed below. The best first step for this process is to call your insurance and inquire about coverage for testing, and request a list of in-network providers.
What if I can't get myself connected with a provider on my own?
Come on down!! The SDCC has a full time clinical case manager who is happy to meet with any student who wants support getting connected off-campus. They work with various providers in the area who specialize in a variety of areas and they can find a provider for any insurance carrier.
Local neuropsychological testing agencies.
Accepted insurance information changes often, please see agencies website for updated insurance information.
Call your insurance company!! It's so helpful that it's listed twice!! They can fast track the process, as some agencies are affiliated with certain hospitals/insurance providers. And, if you're lucky, you might even be able to just request a list virtually without having to call.
Lifestance Health is an online database of agencies
Neoponset Valley Neuropsychology (Norwood)
Psych Testing Consultants (Fitchburg)
ABC Holden (Holden & Worcester)
Boston Neurobehavioral (telehealth/Worcester)
Boston Metro Neuropsychology (telehealth/Boston)
Baker Mental Health Consulting (Worcester)
Dr Claudia Osario (Harvard)
Questions to ask when inquiring about neuropsychological testing
Questions to ask insurance company
-Is the cost of psychological testing covered?
- Is there a deductible?
- What portion will be reimbursed?
- Is a referral needed from a primary care physician?
- Is pre-authorization required?
Questions to ask facilities
-Are you taking new patients for psychological or neuropsychological testing?
-If so, what is the waitlist like?
-Do you take my insurance?
-What is the insurance process like?
-Do you offer a billing agreement prior to testing?
-Do you offer testing for (insert diagnosis in question here)?
What to do if you still need help.
Reach out to the SDCC!! You can call us, email us, click here to set up an appointment, and our case manager is happy to find some time to meet with you to help, offer clarification, talk further about the options, any/all of those things, and just generally speaking be a resource to help you navigate this process.