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Jessica joined the team in July 2019. Prior to her arrival at WPI, she was at Harvard University managing the student accounts customer service team and student loan operations team.Jessica earned her Bachelors of Science degree from UMASS-Amherst’s Isenberg School of Management. She also holds a Master’s in Business Administration as well as Certificate in Advanced Graduate Study in Non-Profit Management. Jessica has been in higher education since 2007 and has experience in the following divisions/departments: undergraduate enrollment, financial aid, finance, advancement (fundraising) ...

Mike’s primary responsibilities are supervising the loan team which includes all federal, private and state loan programs, managing the endowed fund awarding process and overseeing the daily operations of the office. Mike joined the WPI Office of Financial Aid in December 1999.  Mike has his bachelor’s degree from Southern New Hampshire University and his MBA from Anna Maria. In his spare time, Mike enjoys spending time with his family, baking, and is a fan of all things Disney.

Jackie joined the Office of Financial Aid in October 2015. Jackie is responsible for awarding all first-year international student applicants and all students enrolled for five years or more as an undergraduate.  She also manages our office front line Financial Aid Counselor team as well as compliance and external reporting. Jackie earned her Bachelor of Science degree in business administration from Stonehill College. Prior to WPI, she worked in the human resources field for twelve years.

Casey is responsible for awarding all undergraduate students with last names A through D. She joined the WPI Office of Financial Aid in May of 2022. Casey oversees the three Assistant Directors and everything related to student packaging. She also awards Veterans Affairs students. She received her Bachelor's degree from the University of Massachusetts Amherst. Prior to joining WPI, Casey worked as a teacher. Casey is passionate about educational accessibility and excited to help students, families, and campus partners.

Preferred name: Gina Havel Palmatier.  Gina came to WPI in 2021 as a member of the Financial Aid Front line team and is now an Assistant Director - Financial Aid Programs.  Gina is responsible for awarding all undergraduate students with last names starting with MD – SA.  She is also responsible for awarding all ROTC awards, managing the Federal Work Study program and administering the Tuition Exchange Scholarship program.  Gina earned her Bachelors of Arts degree (1991) and Masters in Education, Higher Education Administration (2006) from the University of Texas at Austin. ...

Eddie is responsible for awarding all undergraduate students with last names starting with E – LE. He oversees the Financial Literacy program and endowed funds. Eddie Received his B.A. from Keene State College and his M.S. in Educational Psychology from Walden University in 2018. He has been working in higher education since 2017 in both Philadelphia, PA and Worcester. When Eddie isn't in the office he enjoys rock climbing, axe throwing, and the company of his two cats. 

Amanda is responsible for awarding all undergraduate students with last names Rb through Z. She joined the WPI Office of Financial Aid in August of 2024. She manages the Pell Grants, State Grants, and Gilman Scholarship. Amanda is an enthusiastic alumna of WPI, and has an MBA from Babson College. In her spare time, Amanda adores her shar pei rescue Mei Mei, and enjoys traveling with her husband, while her 2 children are in college.

Paul joined the Office of Financial Aid team in January 2022.  Paul is responsible in overseeing the loan programs which include all private, federal and state for all undergraduate and graduate students. Paul has 10+ years’ experience in the billing and customer service industry. He has studied at both Quinsigamond Community College as well as here at WPI. In his spare time Paul enjoys golfing.